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Cancellation Policy

All Bookings


Booking subject to availability. Once confirmed please make sure you understand our Cancellation Policy.

There are No refunds and you Can Not gift or resell.

Group Classes /  Private Lessons

You can change day/time of your session as long as its 8 hours, before the class starts and within the days of your deal or you will forfeit it if you can’t make it.


There are NO refunds for Samilou’s Studio classes, private lessons, parties, workshops, personal training and photoshoots. If you are more than 20 mins late for a session you will forfeit that session unless agreed by your Instructor / coach / trainer.


Payment is still due. NO exceptions. Please make sure you understand the cancellation policy. There are NO refunds.


Due to these being a set course you can NOT change the day/time of your session, you will loose it if you can’t make it.


Online coaching is a minimum 12 weeks sign up.

Once paid there are NO refunds.

If you would like to continue training with us after the 12 weeks has finished you can transfer over to our membership via monthly direct debit. All payments are set up via a system called GoCardless, we will contact you near the end of your plan to offer you this service.

You may cancel this anytime through your bank or building society. Samilou's has no means to cancel direct debits this is the customers responsibility. 

 All we ask is that you kindly give us 2 weeks notice.

Please Email if you have any questions.

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